Privacy Policy

Last updated: February 6, 2026

At Gathery, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our document intake platform.

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1. Information We Collect

1.1 Account Information

When you create an account, we collect personal information including your name, email address, company name, and password (stored in hashed form). This information is necessary to provide our document intake services and manage your account.

If you subscribe to a paid plan, payment details are processed by our payment processor (Stripe). We receive limited billing details such as subscription status, plan, and renewal dates.

1.2 Uploaded Documents

Documents uploaded to our platform by you or your clients are stored temporarily according to your configured retention period. We do not access, view, or analyze the contents of uploaded documents except as necessary to provide the service (e.g., virus scanning) or as required by law.

1.3 Usage Data

We automatically collect certain information when you use our service:

IP addresses
Browser type and version
Pages visited and features used
Timestamps of actions
Device information

1.4 Client Information

When clients upload documents to your portals, we may collect their IP address and optionally their email address if provided. This information is associated with your account and visible to you as the portal owner.

1.5 Third-Party Authentication (Google Sign-In)

You may choose to create an account or sign in using Google Sign-In. When you do so, Google will share your name, email address, and profile picture with us. We use this information solely to create and manage your Gathery account. We do not receive your Google password.

Your use of Google Sign-In is also subject to Google's Privacy Policy. You can review and revoke Gathery's access to your Google account at any time through your Google Account permissions at https://myaccount.google.com/connections.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process and complete transactions
To communicate with you about your account, updates, and support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms
To analyze usage patterns and improve user experience

4. Data Retention

Uploaded documents are retained according to the retention period configured for each portal (e.g., 30, 60, or 90 days). After this period, files are automatically deleted from active systems according to our retention process.

Account information is retained for as long as your account is active. Upon account deletion, we will delete or anonymize your information within 30 days, except where retention is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS 1.3
Encryption of data at rest using AES-256
Secure password hashing using Argon2id
Access controls and authentication requirements
Automated virus scanning of all uploaded files

6. Your Rights

Depending on your location, you may have the following rights:

Right to access your personal information
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to data portability
Right to restrict processing
Right to object to processing
Right to withdraw consent

To exercise these rights, please contact Privacy at Gathery to request assistance.

7. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We may also use analytics cookies to understand how our service is used. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after such modifications constitutes your acknowledgment and acceptance of the modified policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Gathery Privacy Team

Email: Privacy at Gathery